The Exeter Kitchen Store has joined the many who have now gone off-grid and are working remotely behind the scenes to provide an ongoing service, whilst reducing the spread of the Coronavirus.
This does unfortunately mean the EKS showroom is now closed until further notice. But don’t worry - we are still very much contactable! So, if you have a project underway, please don’t be concerned, we’ve got this under control and are currently on a mission to contact everyone directly who’s got an order with us. However, if you’ve still got queries, please drop us a line via email or phone.
As we’re sure you already know, the EKS Team doesn’t just consist of our fabulous designers - it stretches to the factory staff, drivers and many more office employees who are responsible for the smooth running of the business. We only bring this up, as we’d like to share an update on the welfare of ALL of our staff. Our entire team’s wellbeing is of course a priority for us, which is why we are planning to retain all staff throughout this tumultuous time. We are also continuing to pay all staff who are sent home due to reduced capacity, regardless of whether they are able to work from home or not.
We’re sure that you, like us, have been affected by this unusual turn of events and are in the process of adapting to a new way of living and working. This is why we’ve changed our mode of communication, and are now offering a service that means you can channel some of your newfound time into getting started on planning a new kitchen project. The team is now offering Skype appointments, so you’ll be able to have a near normal kitchen design experience with our designers, and explain exactly what you’d like, as well as SHOW them what your space is like.
What’s more, there is so much preparation you can do without needing to enter the showroom, and all going well, by the time you’ve settled on your dream design, we’ll be back to normality and be able to complete your order.
We’ve got sooo much material to provide you with ideas and get started on your project - just check out our blog, it’s all on there!