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How to choose a kitchen designer?

Are you taking your first steps towards designing and creating a new kitchen? Are you looking to find a suitable kitchen designer capable of bringing your project to life?

If so, here are five important things to consider when choosing a kitchen designer

Do they have the technical knowledge?

It is important that your kitchen designer is experienced and knowledgeable. Ideally, they will have a good understanding of the industry and good experience in order to deliver you your dream kitchen.

Not only do we provide the technical knowledge, but we have the practical experience necessary to meet your requirements. The company behind EKS dates to the 1970s and is currently run by Ian Foster, who installed kitchens for many years. Saying that we know a thing or two about robust cabinetry and the industry itself is a bit of an understatement!

Are they an established company?

While an established company doesn’t necessarily guarantee a quality kitchen designer experience, it does increase the chances of that outcome. While every company starts somewhere, sometimes the safer option is to choose an established company with decades of experience, especially when making a large financial investment. Make sure your kitchen ideas and kitchen designs are in the right hands.

In September 2016, the EKS kitchen showroom opened its doors for the first time. Our focus is to provide kitchens to the trade and public that are of excellent quality, have short lead times, are fantastic value for money and provide great customer service. We are a local, independent business backed by 46 years of experience.

We’re so confident of our product quality, knowledge and professionalism that we provide a 25 year guarantee on our kitchen cabinets!

Do they have the creativity required?

Before making your decision, it’s worth doing a bit of research to see if the kitchen designer you have your eye on has the creative flair to bring your kitchen ideas to life.

Our concise range makes sure that your options are plentiful, but not infinite. This keeps your options as a customer open and much less confusing. Despite the smaller scale, we are not limited in terms of our creativity. We have a great portfolio of diverse, unique and beautiful kitchens that we have created for our customer base.

Grab some kitchen inspiration and take a look at some of our best work with the following case studies…

What do their past and present clients have to say?

Asking friends, family and colleagues is a great way to find a kitchen designer you might be compatible with. However, an even better way to gain an insight into the quality, reliability and depth of knowledge a kitchen designer possesses is directly through their previous clients.

As well as looking at a designer’s portfolio, there is also the option of checking Google and Facebook reviews. This allows a customer to rate the business and truly express how their experience was with the company.

At EKS, we are extremely proud about what our customers have had to say about their experience with us as kitchen designers. At this moment in time, 96.5% of Exeter Kitchen Store’s reviews across all platforms are rated 5 STAR with positive feedback such as:

“Exeter Kitchens have provided an amazing service. Jack has been excellent at helping me create my dream kitchen. He has been professional and inspiring. Always friendly and always replied in a timely manner to any questions. Would highly recommend.”

“From start to finish the level of service was amazing. The sales team were friendly, professional and not pushy at all. Unlike the other bigger kitchen suppliers in Exeter, we didn’t feel rushed or pressured to make decisions. Jack helped us design a kitchen using all available space – it was an easy and stress-free process.”

“The customer service is excellent. No hard sell, I felt the team fully understood my needs, wishes, budget and time scale. Amazing quality for the price. Very responsive and helpful. It’s made the process so easy.”

“We only wanted new worktops and were delighted to find Exeter Kitchen Store. Geoff was brilliant with his advice and help and our whole experience from start to finish was totally problem free. Have no hesitation in recommending.”

How tight is their communication?

Ultimately, it’s essential that you are able to communicate with your kitchen designer. Being on the same wavelength means that your kitchen designer will truly understand what you are trying to achieve which results in your dream kitchen coming to fruition.

At EKS, we have a fantastic reputation for our quick and helpful response time as well as our warm and inviting team. There’s only one way to prove that to you and that’s by getting in touch with us today!

Well, if that isn’t enough to convince you then perhaps our price match guarantee will?


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